Get in Touch
We'd love to hear from you
Whether you have questions about our services, need assistance with a booking, or want to provide feedback, our team is here to help. Reach out to us using the contact form or through any of our communication channels.
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We'll respond to your inquiry as soon as possible
Frequently Asked Questions
Find quick answers to common inquiries
How quickly can I expect a response to my inquiry?
We strive to respond to all inquiries within 24 hours on business days. For urgent matters, we recommend calling our customer service line for immediate assistance.
I need to make changes to my booking. How can I do that?
You can modify your booking through our mobile app or by contacting our customer service team. We recommend making changes at least 2 hours before your scheduled pickup time to ensure accommodation.
Do you offer corporate account services?
Yes, we provide specialized corporate transportation solutions with dedicated account managers, customized billing options, and priority service. Please contact our corporate sales team through this form for more information and to set up an account.
I left an item in the taxi. How can I retrieve it?
If you've left something in one of our vehicles, please contact us immediately with details of your ride (date, time, pickup/drop-off locations) and a description of the item. We'll coordinate with the driver to locate and return your belongings.
Are you currently hiring drivers?
We're always looking for professional drivers to join our team. If you're interested, please mention "Driver Application" in your message when contacting us through this form, and we'll provide you with information about our requirements and application process.
Effortless Travel at Your Fingertips
Say goodbye to the hassle of traditional taxi booking. Our mobile application brings convenience, transparency, and reliability to your daily transportation needs with just a few taps.
Your Questions Matter
At 1xmove, we value open communication with our customers. If you have any questions, concerns, or special requests, don't hesitate to reach out. Our knowledgeable team is eager to provide you with the information and assistance you need.
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